Why did someone tell The Owner about the garden centre's offer to refund or replace any plant of their's which did not survive? We went back, four cooked lettuce plants formally known as lavender (yuk & phew!) in hand and brandishing his receipt. The very nice young lady on customer service saw me and found a dog biscuit from somewhere, I liked her!
She immediately said that they would replace them... well I wouldn't have done! Was he satisfied? No, not a bit, he wanted something extra for his time and petrol! So The Owner demanded the manager. I didn't like her quite so much as she didn't have a biscuit for me. Manager told him that he ought to think himself lucky as she could quite clearly see he had left them in a hot car and she wouldn't have replaced them! She told him to take his replacement plants and go. He had a hysterical moment - She called security. Just when I had managed to think another biscuit out of nice young lady on customer service desk's pocket and into my mouth, he gets us thrown out! As we drove out of the car park, Manager was stood at the door with her hands on her hips and a yoof was being sent across the car park with a paint pot in his hand towards their big name board, I suspect to modify their guarantee to exclude cooked lettuce plants. Can anyone recommend another good garden centre as I think we are going to need to find one!
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